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Delivery Information

The Products are delivered in France or abroad. 

Delivery costs are offered to the Customer in metropolitan France, fast delivery (3 to 5 days). In case of delivery outside of metropolitan France, the delivery costs are entirely borne by the Customer. In the latter case, the Customer shall bear all the duties and taxes of the country of consumption. The Customer is thus required to inquire about these aspects with the local authorities. 

Delivery charges outside metropolitan France are calculated according to the weight of the package and the destination, according to the scales in force by the shipping services. 

The Customer can follow the follow-up of his order on his customer account. 

Orders are delivered to the delivery address indicated by the Customer. This address must be as precise as possible in order to allow a delivery in the best conditions. The information given by the Customer at the time of his order is binding. The Seller shall not be held responsible for the impossibility of delivering an order due to erroneous or incomplete information provided by the Customer. 

Orders are shipped, at the Customer's choice, by Colissimo, UPS, DHL, or, for orders to be delivered in Paris, by the Seller's agent. 

The delivery of any Product intervenes at the latest within a period of THIRTY (30) calendar days as from the confirmation of the order by the Seller. 

If the Customer is absent at the time of delivery, a notice of passage informs him of the methods of conservation and provision of his parcel, under the whole and exclusive responsibility of the carrier. 

The Customer assumes the full and exclusive risk of loss or damage to the Products from the time of delivery. 

Each delivery is deemed to have been made as soon as the package is made available by the carrier to the customer, as evidenced by the control system used by the carrier. 

The Customer is required to check the condition of the packaging of the order and the Products upon delivery. It is the Customer's responsibility to make any reservation or claim that he/she deems necessary, and to refuse any package that is obviously damaged upon delivery.

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